"Intuitively, the digital transformation of the waste industry is thought to be about technology. But, the interesting thing about connected bins is the insights they can give us, in terms of how we can affect our carbon footprint. Starting to work with these insights is a completely different set of requirements from technology, and there are other pitfalls to avoid."
Jennie Otron, CTO Bintel
The challenges we experience in our major rollouts are often organisational in nature, here are some things to consider in your digitisation projects:
How will our daily lives change?
Involve people, internal and external, whose daily lives will be affected, at an early stage. Does everyone affected by the project, in the short and long term, know what is happening and for what purpose? Some parts of organisations may not be significantly affected, while others will have a completely different daily life after implementation. Involve your employees in the process and anchor the project internally. In this way, commitment is created and risks and opportunities are made clear and can be acted upon.
What external stakeholders and partners are there?
In the same way that you have to anchor a change project internally, you have to understand who the other stakeholders are. People who are sometimes, and sometimes not, directly involved in the operational work. Review who the external stakeholders are and ensure their involvement and participation.
What experience does your organisation have in change management?
Transforming your operational business from analogue and scheduled to dynamic and data-driven can be a challenge. A useful exercise might be to take stock of your organisation's experience with business development. Do you have any best practices in changing your operations, what has worked and what has not?
At Bintel, we believe that in the future, waste collection will be a bit more dynamic, and we want to gather a group where together we will be stronger in this transition. Contact us and we'll be happy to discuss this with you, and make your digital transformation awesome. Together.