We are looking for a self-motivated Customer Success Manager who will be involved in technical and commercial pre and post-sale activities at a high pace. You are the main customer interface during customer journey and are setting the actions and priorities for the team in close cooperation with the customer. You will be the driver of ensuring successful scale-up of business and world-class customer service.
About the job
The Customer Success Manager responsibility is to;
- Understand customer needs and requirements during the projects and translate them into actions in the Bintel team
- Plan and execute customer journey together with the cross-functional Bintel team
- Lead and drive the Nordic customers through “pilot” to large roll out based on value creation.
About you
You are a self-motivated driver that is passionate about delivering world-class customer experience. You are not fearing a start-up environment with very few formal procedures and limits, rather the opposite, you are embracing the challenge in getting them in place. You enjoy meeting and servicing people from many countries and cultures, who you approach with a humble and open-minded attitude.
- Bachelor’s degree in information management, computer science, computer engineering, or related discipline.
- Prior experience of customer interaction, sales, or service management in relation to a technology/product offering
- Skilled in organizing and planning
- Service minded with customer as first priority
- Ability to lead teams during projects
- Ability to analyze and organize data and feedback coming from customer, service & support team
- Experience from the waste management industry is a plus, at least being passionate about sustainability is a must
- You speak and write fluently in English and Swedish and have the ability to accurately communicate verbal and written technical information.
What can Bintel offer you?
It is rather simple, we will let you as part of our passionate team, create daily impact on reducing the CO2 footprint of our customers’ businesses. We believe that simplicity is the key to profitable sustainability. With our advanced IoT solutions we digitize waste management processes, provide data-driven analyses and logistics, making saving the world an easier option.
This role will be one of the keys in the Bintel team to reach a world-class customer service and a fast scale up of business. It is an excellent opportunity for a creative and skilled individual to build a Customer Success team from the ground up and gain broad responsibility and experience. You are trusted to deliver on clearly defined targets, without micromanagement and on top of that you are surrounded by a team of talented and motivated people who love their work!
You will be working out of the office in Lund. You have flexible office hours, and the ability to work from home when suited.
As the Lead Data Analysts you are the key enabler securing the realization of business and customer value from analytics, data and models in Bintel products.
We are in a scale up phase of the company and work in small crossfuntional teams, meaning that you will interact with sales, customer success, product owner, and backend engineers on a daily basis. Our team works with clear mission statements and well defined scopes and accountability. That being said, we often change priorities quickly and a flexible mindset and willingness to develop your skill set beyond the obvious will be invaluable traits for anyone who joins us.
About the job
The Lead Data Analyst’s responsibility is to;
- Collecting: ensuring the data we need is collected, cleaned and ingested into our data platforms.
- Reviewing: ensuring the data makes sense. Do we have what we need?
- Cleaning: Is there any bias in the data?
- Analyzing: working the data to generate actionable insights and inform/present for decision makers for roadmap and product development.
- Modeling: Analyzing the vast amounts of data generated by experiments and from production, and developing models we can use for optimization and further enhancements in line with Bintels solution vision.
- Synthesizing: visualizing the data in a way that helps decision makers, such as Chief Product Officer and Product Owners, both ad-hoc and for common operations. Prepare reports for decision makers to benchmark our products, operations, initiatives and more.
About you
You are a self-motivated driver that is passionate about delivering world-class customer experience based on data. You are not fearing a start-up environment with very few formal procedures and limits, rather the opposite, you are embracing the challenge in getting them in place. Right now we are looking for a colleague who has above entry level experience, meaning that you will need to have worked as a Data Analyst for a minimum of a couple of years before joining us. We value people who are eager to learn and regardless if you’ve worked as a consultant or at a product company, you are the kind of developer who realizes that in order to build products that are loved by users, you need to stay ahead of the curve and try new things.
Beyond the obvious we would like to see evidence of the following when reviewing your profile;
- Minimum of Bachelor’s degree in information management systems, computer science, computer engineering, or in a related discipline.
- Extensive experience with analytical and quantitative problem solving using advanced statistical techniques.
- Experience in building and deploying ML models at scale, and very strong data engineering skills considered a plus..
- Excellent Python, R & data retrieving skills for data manipulation, modeling and scripting.
- Prior experience of data pipelining and cloud-based ML model deployment is considered a plus.
- Knowledge of deep learning, neural networks, stream processing and time-series analysis.
- Strong customer focus, a commercial mindset and innate curiosity.
- Passion for machine learning, software architecture and best practices.
- Experience with optimization algorithms is a plus
- Ability to understand structured, semi-structured, unstructured and streaming data.
What can Bintel offer you?
It is rather simple, we will let you as part of our passionate team, create daily impact on reducing the CO2 footprint of our customers’ businesses. We believe that simplicity is the key to profitable sustainability. With our advanced IoT solutions we digitize waste management processes, provide data-driven analyses and logistics, making saving the world an easier option.
This role will be one of the keys in the Bintel team to reach a world-class customer experience. It is an excellent opportunity for a creative and skilled individual to build a product portfolio that will be used by thousands of users every day. You are trusted to deliver on clearly defined targets, without micromanagement and on top of that you are surrounded by a team of talented and motivated people who love their work!
You will be working out of the office in Lund. You have flexible office hours, and the ability to work from home when suited.
As a Frontend Developer you will conceptualize, design, develop and maintain applications using modern JavaScript tooling. We are in a scale up phase of the company and work in small crossfuntional teams, meaning that you will interact with sales, customer success, product owner, and backend engineers on a daily basis. Our team works with clear mission statements and well defined scopes and accountability. That being said, we often change priorities quickly and a flexible mindset and willingness to develop your skill set beyond the obvious will be invaluable traits for anyone who joins us.
About the job
The Frontend Developer’s responsibility is to;
- Understand customer needs and requirements and translate them into world class products exceeding the customer expectations.
- Be creative when developing and maintaining various cross-platform products (web apps, mobile apps, web).
- Drive the development of Bintel’s front-end architecture.
- Refine and develop existing working methods, together with others in the development team.
- Increase quality in delivery by developing test strategies.
- Work in project teams with developers, customer success, sales and service. Collaborate with product owners.
About you
You are a self-motivated driver that is passionate about delivering world-class customer experience. You are not fearing a start-up environment with very few formal procedures and limits, rather the opposite, you are embracing the challenge in getting them in place. Right now we are looking for a colleague who has above entry level experience, meaning that you will need to have worked as a frontend engineer for a minimum a couple of years before joining us. We value people who are eager to learn and regardless if you’ve worked as a consultant or at a product company, you are the kind of developer who realizes that in order to build user interfaces and products that are loved by users, you need to stay ahead of the curve and try new things.
Beyond the obvious we would like to see evidence of the following when reviewing your profile;
- Previous experience in developing data oriented frontend applications.
- A soft spot for (great) UX
- Git experience – we know, we know, but we had to include it…
- Experience writing accessible and semantic markup
- A track record of writing clear and testable code
- Experience with React and Javascript
- Skilled in organizing and planning your work
- Focus on solving customer business problems with great products
- Ability to analyze and organize data and feedback coming from customer, service & support team
- Experience from the waste management industry is a plus
- You speak and write fluently in English and Swedish and have the ability to accurately communicate verbal and written technical information.
What can Bintel offer you?
It is rather simple, we will let you as part of our passionate team, create daily impact on reducing the CO2 footprint of our customers’ businesses. We believe that simplicity is the key to profitable sustainability. With our advanced IoT solutions we digitize waste management processes, provide data-driven analyses and logistics, making saving the world an easier option.
This role will be one of the keys in the Bintel team to reach a world-class customer experience. It is an excellent opportunity for a creative and skilled individual to build a product portfolio that will be used by thousands of users every day. You are trusted to deliver on clearly defined targets, without micromanagement and on top of that you are surrounded by a team of talented and motivated people who love their work!
You will be working out of the office in Lund.
As a Backend Developer you will curate the structure of server side information. The ultimate goal is to build a high speed, secure and stable cloud-based server solution.
We are in a scale up phase of the company and work in small crossfuntional teams, meaning that you will interact with sales, customer success, product owner, and backend engineers on a daily basis. Our team works with clear mission statements and well defined scopes and accountability. That being said, we often change priorities quickly and a flexible mindset and willingness to develop your skill set beyond the obvious will be invaluable traits for anyone who joins us.
About the job
The Backend Developer’s responsibility is;
- Understanding customer needs and requirements and translating them into backed software logic.
- API design and development.
- Database management.
- Handle third-party services.
- Infrastructure operations, meaning dealing with monitoring/alerting services to track the performance of an application.
About you
You are a self-motivated driver that is passionate about delivering world-class customer experience. You are not fearing a start-up environment with very few formal procedures and limits, rather the opposite, you are embracing the challenge in getting them in place. Right now we are looking for a colleague who has above entry level experience, meaning that you will need to have worked as a Backend engineer for a minimum of a couple of years before joining us. We value people who are eager to learn and regardless if you’ve worked as a consultant or at a product company, you are the kind of developer who realizes that in order to build products that are loved by users, you need to stay ahead of the curve and try new things.
Beyond the obvious we would like to see evidence of the following when reviewing your profile;
- Previous experience in developing data oriented Backend applications.
- An awareness around security, performance, scalability and maintainability
- General knowledge of web service (REST) development
- Programming languages: JavaScript, Go, Python
- Backend frameworks: Express.js
- Databases: MongoDB (Mongoose), InfluxDB (Flux)
- Version Control: Git
- Virtualization: Docker
- Skilled in organizing and planning your work
- Focus on solving customer business problems with great products
- Ability to analyze and organize data and feedback coming from customer, service & support team
- Experience from the waste management industry is a plus
- You speak and write fluently in English and Swedish and have the ability to accurately communicate verbal and written technical information.
What can Bintel offer you?
It is rather simple, we will let you as part of our passionate team, create daily impact on reducing the CO2 footprint of our customers’ businesses. We believe that simplicity is the key to profitable sustainability. With our advanced IoT solutions we digitize waste management processes, provide data-driven analyses and logistics, making saving the world an easier option.
This role will be one of the keys in the Bintel team to reach a world-class customer experience. It is an excellent opportunity for a creative and skilled individual to build a product portfolio that will be used by thousands of users every day. You are trusted to deliver on clearly defined targets, without micromanagement and on top of that you are surrounded by a team of talented and motivated people who love their work!
You will be working out of the office in Lund. You have flexible office hours, and the ability to work from home when suited.
