Customer case


Höganäshem is a housing company with challenges that are certainly recognizable in most municipalities. Höganäshem and the residents do not feel that the environmental rooms work satisfactorily, something that is highlighted in Höganäshem's evaluations. At the same time, through digitalization, the housing company wants to gain an understanding of what efforts are required to raise the level and what can be done to influence waste-related costs. What is effective and what is not?
Recycling room with connected waste management transmitting a signal

Data and insight-driven process

Through close cooperation between Bostadsbolag, Renhållningsbolag and Bintel, the customer's needs were met in this project. The recycling rooms went through Bintel's data-driven transformation process, and with little funds, quite startling results were achieved.

Our customer sums up the value of data nicely with the following words:

"It's easy to pinpoint the problem in recycling rooms, now that we can see the waste situation almost in real time"

Anders Nordberg, Head of Housing Höganäshem

Results so far

✔ 40% reduction in residual waste

✔ 40% reduced cost 

✔ 50% increase in customer satisfaction

✔ 3 tonnes less CO2 impact per Recycling room

✔ 30% more plastic collected

✔ 50% more paper packaging collected

Furthermore, Bintel's data can show other exciting effects that Bintel is happy to share. 

  • Do you know what effect an information mailing regarding sorting tips to households has? 
  • Do you want to be able to compare yourself with other municipal real estate companies/actors?
  • Do you also want to get tips and ideas on how you can deliver a better solution to your tenants.


Höganäshem is a housing company with about 1400 apartments located on the beautiful Kulla Peninsula in Skåne. Höganäshem has a great focus on sustainability and satisfied customers, while the costs should be right. There are challenges with their recycling rooms, where both Höganäshem and the residents simply do not think that waste management has worked well enough.

This is reflected in Höganäshem's evaluations, where their SCI (Satisfied Customer Index) for waste management is lower than desired. There has been a desire to improve this, but with a lack of impartial data, there has been uncertainty about how the problem would be tackled.

Customer demand

Together with Bintel and the waste management company NSR (Nordvästra Skånes Renhållningsbolag), Höganäshem has embarked on this environmental room project with the ambition of..:

  • Reduce waste management costs
  • Reduce littering in the recycling rooms
  • Reduce the amount Residual waste
  • Increase satisfaction waste management at the residents'

They simply want to use digitalization to take waste management to the next level for their tenants, and have found that costs are lower.

Bintel's solution

The project has been divided into different phases, where structured work has been carried out in close cooperation between the three project members.

Phase 1 - Current Mode Analysis

In this more technical phase, Bintel has connected the bins.

Phase 2 Data Analysis

Now Bintel, together with the project partners, is starting to study the waste flows in the environmental room, and analyze how this matches the capacity of the environmental room. In this phase, we want to create a baseline in order to be able to assess different interventions made in the room at a later stage. Furthermore, we want to identify deviant behavior and where different improvement efforts should be focused. 

Phase 3 - Implementation of improvements

Now the fun begins, where the project introduces data-driven improvements that often have immediate effect. With an adjustment of capacity and schedule, very large beneficial cost and environmental effects are achieved. Furthermore, insights are given on which areas can be improved and where one may already be good enough.

Data gives the project many interesting insights that we at Bintel are happy to share and further develop together with you. 

Bintel Insights™ is the center for digital insight-driven innovation. waste management

We want to streamline waste management thereby increasing circularity and improving resource utilisation. 

Related customer cases

Here you will find customer cases with similar topics and applications described in the article.

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General conditions

  1. The information you provide about yourself when registering for the competition will be processed in order to administer the competition. In connection with the publication of the winners of the competition, personal data such as name, surname and company name will be published on the Internet. If you wish to request the correction of inaccurate personal data or for more information on the processing of your personal data, please contact us at the address given in point 3 below.
  2. By accepting these General Competition Conditions, you consent to the processing of personal data as set out above.
  3. Responsible for the competition is: Bintel AB, Lund.
  4. To participate in the competition, the company must be registered in Sweden and accept the rules of the competition.
  5. The winner of the competition will receive an installation of IoT devices in their bins in two Recycling room. The devices will be installed for 12 months, during which time Bintel will carry out an analysis of the dimensioning of the bins and one on their sorting. After 12 months, the units will be dismantled by Bintel, unless other arrangements are made separately.
  6. The winner will be selected, unless otherwise stated, by a jury consisting of Bintel's CEO, CTO and CSO. The jury's decision cannot be appealed and the jury does not have to justify its decision.
  7. The prize is personal and cannot be transferred to another company or person.
  8. The winner will be informed personally by phone, letter or e-mail. It is not possible to exchange the prize for cash or any other service. The winner is responsible for paying any taxes arising from the prize.

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