Data and insight-driven process
Through close cooperation between Bostadsbolag, Renhållningsbolag and Bintel, the customer's needs were met in this project. The recycling rooms went through Bintel's data-driven transformation process, and with little funds, quite startling results were achieved.
Our customer sums up the value of data nicely with the following words:
"It's easy to pinpoint the problem in recycling rooms, now that we can see the waste situation almost in real time"
Anders Nordberg, Head of Housing Höganäshem
Results so far
✔ 40% reduction in residual waste
✔ 40% reduced cost
✔ 50% increase in customer satisfaction
✔ 3 tonnes less CO2 impact per Recycling room
✔ 30% more plastic collected
✔ 50% more paper packaging collected
Furthermore, Bintel's data can show other exciting effects that Bintel is happy to share.
- Do you know what effect an information mailing regarding sorting tips to households has?
- Do you want to be able to compare yourself with other municipal real estate companies/actors?
- Do you also want to get tips and ideas on how you can deliver a better solution to your tenants.
Background
Höganäshem is a housing company with about 1400 apartments located on the beautiful Kulla Peninsula in Skåne. Höganäshem has a great focus on sustainability and satisfied customers, while the costs should be right. There are challenges with their recycling rooms, where both Höganäshem and the residents simply do not think that waste management has worked well enough.
This is reflected in Höganäshem's evaluations, where their SCI (Satisfied Customer Index) for waste management is lower than desired. There has been a desire to improve this, but with a lack of impartial data, there has been uncertainty about how the problem would be tackled.
Customer demand
Together with Bintel and the waste management company NSR (Nordvästra Skånes Renhållningsbolag), Höganäshem has embarked on this environmental room project with the ambition of..:
- Reduce waste management costs
- Reduce littering in the recycling rooms
- Reduce the amount Residual waste
- Increase satisfaction waste management at the residents'
They simply want to use digitalization to take waste management to the next level for their tenants, and have found that costs are lower.
Bintel's solution
The project has been divided into different phases, where structured work has been carried out in close cooperation between the three project members.
Phase 1 - Current Mode Analysis
In this more technical phase, Bintel has connected the bins.
Phase 2 Data Analysis
Now Bintel, together with the project partners, is starting to study the waste flows in the environmental room, and analyze how this matches the capacity of the environmental room. In this phase, we want to create a baseline in order to be able to assess different interventions made in the room at a later stage. Furthermore, we want to identify deviant behavior and where different improvement efforts should be focused.
Phase 3 - Implementation of improvements
Now the fun begins, where the project introduces data-driven improvements that often have immediate effect. With an adjustment of capacity and schedule, very large beneficial cost and environmental effects are achieved. Furthermore, insights are given on which areas can be improved and where one may already be good enough.
Data gives the project many interesting insights that we at Bintel are happy to share and further develop together with you.
Bintel Insights™ is the center for digital insight-driven innovation. waste management
We want to streamline waste management thereby increasing circularity and improving resource utilisation.
